|
Security Grand Timber Lodge has gone to great lengths to ensure the security of your booking information. The security measures we use include a 128 bit SSL encryption. Encryption is used whenever financial information, customer identification and passwords are transmitted. It scrambles your information into an unreadable format called cyphertext, so that even if a third party were to intercept the message, the data would be unreadable. When we receive your cyphertext, it is decrypted using a mathematical key, so that we can process it. In addition to the technically driven security measures, we also follow internal privacy procedures. Employees see only those data they need to complete your booking. Information Collection In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit, process your request correctly, and if necessary, follow up with you before or after your visit. For instance, we want your e-mail address or phone number so that we can contact you if necessary. From time to time we may ask questions, or we may use data collected for order processing, to better understand our customers' preferences. This information allows us to improve our services, and to offer you specially tailored deals when appropriate. While some of this information is optional, other items (e.g., information required to understand your preferences) are not. We will request information from you when you:
Information Use Different information will be used for different purposes. Some personal information is required to process your request. We may also use personal account information to generate statistics and aggregate reports for internal use. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous. Aggregate information may be used to design programs and promotions that we think would be of interest to an identified group of customers. In addition we may use the detailed profiles in order to target special offers and promotions more effectively. Knowing more about you allows us to personalize the delivery of site content to you (at this time personalized content delivery will be via email) should you wish to receive offers from us. If we decide to use information collected for any purposes other than those identified we will contact you for your agreement. The Benefits of Providing Information Knowing more about you allows us to personalize the types of information we send to you. This means that you will probably receive less mail from us (unless of course you tell us you want everything), and what you do receive will be meaningful and not filled with a whole lot of information that does not apply to you. Non-Use and Disclosure We do not and will not sell or rent users information to any entity outside of Grand Timber Lodge. Grand Timber Lodge reserves the right to cooperate with local, provincial, federal, and international officials in any investigation requiring either personal information (including any information provided on-line through grandtimber.com, grandtimberoffers.com and other Grand Timber Lodge websites) or reports about lawful of unlawful user activity on this site. Grand Timber Lodge also reserves the right to disclose any information in an individual's account:
any time. Changing Profile and Opting Out Should you not want to receive promotional material from us we ask that you tell us by selecting the opt-out feature. We will also delete your name from the database upon your written request sent to us via email. Contacting Customers Grand Timber Lodge reserves the right to decide if they will contact customers should we be required to disclose any personal information (as outlined in non-use and disclosure). Children's Privacy Grand Timber Lodge does not knowingly solicit data from, or about, people under the age of 16 years for the purposes of selling directly to these individuals. Note: Grand Timber Lodge assumes that visitors to our site are adults. We do not require any visitor to provide date of birth at registration, though we do ask for an age when applicable for enter-to-win promotions. U.S. federal law prohibits discrimination in public accommodations based on age, so when we send out information on lodging bookings we are required to treat all site members equally, regardless of age. We will send real estate offers only to customers 21 years old and older. Legal Liability Under no circumstances, including, but not limited to, negligence, shall Grand Timber Lodge be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Grand Timber Lodge has been advised of the possibility of such damages. |